As reported:

WILMINGTON– An 82-year-old patient at Governor Bacon Health Center suffered a cut on her forehead and a skull fracture when she was left unattended and fell out of bed, officials said.
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The incident occurred when a certified nursing assistant left the resident to take a personal phone call Monday morning without taking steps to assure the woman’s safety, according to a news release from the state Department of Health and Social Services. The woman’s bed was elevated about two feet above the floor.

Lesson? Don’t accept phone calls while tending to your resident! I suspect the phone involved was a cell phone, and if it was, perhaps we really need to evaluate there use at work. I have seen dozens of co workers texting and talking while working, and sooner than later we will read more stories like this.