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Survey Lessons: CNA’s On Inspection Team
Published May 15, 2008 in News, Opinion
Copyright © 2008 NursingAssistants.Net

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The NYT has another good article up today:

Serious Deficiencies in Nursing Homes Are Often Missed, Report Says

WASHINGTON — Nursing home inspectors routinely overlook or minimize problems that pose a serious, immediate threat to patients, Congressional investigators say in a new report.

In the report, to be issued on Thursday, the investigators, from the Government Accountability Office, say they have found widespread “understatement of deficiencies,” including malnutrition, severe bedsores, overuse of prescription medications and abuse of nursing home residents.

And this is news? Not to most CNA’s who work in nursing homes.

The nine states most likely to miss serious deficiencies were Alabama, Arizona, Missouri, New Mexico, Oklahoma, South Carolina, South Dakota, Tennessee and Wyoming, the report said.

More than 1.5 million people live in nursing homes. Nationwide, about one-fifth of the homes were cited for serious deficiencies last year.

“Poor quality of care — worsening pressure sores or untreated weight loss — in a small but unacceptably high number of nursing homes continues to harm residents or place them in immediate jeopardy, that is, at risk of death or serious injury,” the report said.
[…]
The study was done at the request of Senators Charles E. Grassley, Republican of Iowa, and Herb Kohl, Democrat of Wisconsin, who is chairman of the Senate Special Committee on Aging.

I have an idea for the Senators.

Put a CNA on every survey team. A CNA who has worked in nursing homes, who has some experience, who is savvy and can point out the cover ups and lies and distortions that we KNOW are happening.

With all due respect to the average survey team made up of people with numerous fancy titles, education and college degrees, who is better at identifying abuse and neglect than the seasoned CNA?

All the intellectual brilliance in the world will not be able to sniff out perfumed and powdered and otherwise fluffed and buffed, but not truly clean (as in showered recently) residents.

No degree in any field can separate real malnutrition caused by lazy and uncaring aides who don’t take the time to feed residents who cannot feed themselves, from the sad but very common and natural lack of desire to eat we see with people with late stage dementia.

Only a CNA can assess a unit for the true needs of any given resident population…a quick look around, copies of assignments, and observation of am or pm care pretty much tells it all. And CNA’s know the odors of pretty smelling air fresheners used during the inspections to cover up the real scents of a nursing home.

How about this: CNA’s who are part of a survey team should seek employment at facilities a month or so before the scheduled visit…get hired and work a few weeks beforehand. Then file a report with a lot of useful and honest and true information.

I suspect most nursing homes would sorely fail their inspections if this were to happen. The fact is nursing homes operate one way when it’s inspection time (”THE STATES’ HERE!!*) and another way the rest of the year (*ARE WE SHORT AGAIN TODAY?!?*) It’s time to re-think how surveys are done and who makes up these teams. By not having a front line worker on the team, the team always misses out on what’s really happening, since, it is the front liner who really KNOWS.

Send Senator Grassley a message about this HERE. He’d love to hear from CNA’s, this I know.

And Senator Kohl likes feedback as well…contact him HERE.

5 Responses to Survey Lessons: CNA’s On Inspection Team

Holly
Published 15 May, 2008 in 9:58 pm

Now thats an idea I can buy into. Excellent suggestion!!

Patti
Published 16 May, 2008 in 6:49 am

I second that Kim…what an idea. It’s worthy of mentioning to the good Senators when I contact them!

Chris
Published 17 May, 2008 in 3:57 am

I think it is a great idea as well.

It will never happen.

But great idea.

Lori
Published 22 May, 2008 in 6:41 pm

I would like to know where you (Kim) get your information. The DOH only hires experienced nurses for inspections. They know exactly what they are doing and looking for. Don’t let it fool you. If your really that concerned, go back to school for your nursing degree. Seems all you can do is give a bad name for nursing homes and their workers. Shame on You!

Heather
Published 23 May, 2008 in 9:50 am

Lori,
Kim got her information from an article at the New York Times. Did you read it? I think not for there is ample evidence there of faulty survey process and missed problems. Most CNA’s I know can list off many instances of fraud, phoney staffing numbers on normal days and bloated staffing when inspections take place. While nurses may know **exactly** what they are looking for, it’s pretty obvious they don’t KNOW it **ALL** and, only an aide can sniff out the ills of another aide.

Your comment is reflective of the bigger problem we have: Disrespect for CNA’s and other direct care workers. You should be ashamed of yourself for lowering to such antics. For without CNA’s, nurses could not be what they are. Further, nursing homes in general are good places for cattle-ranch style of care. Nursing homes are not the ideal place for residents though. Impersonal, task driven and regulatory-bloated life is not normal nor good. Nursing homes deserve the reputation they have; and this rep is not the fault of the aides. Many whom chose this work as a career. Your demeaning comments are not welcome here.


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