Cold water and Cold Food
Posted by Patti on December 18th, 2007 / 
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When there is one complaint there are many more…and the one serious issue opens the can of worms.
Relatives of patients at a Twin Falls nursing home are alleging the facility is mistreating its residents and has failed to provide hot water to patients’ rooms for nine days.
Twin Falls Care Center says residents were without hot water only over the weekend, but declined comment on other accusations.
“I think everybody has a different perception of what’s been going on,” said Kelly Spiers, administrator of the 116-bed skilled nursing facility at 674 Eastland Drive.
A new water pump was ordered Thursday when hot water went out at the home, Spiers said. Hot water was still available in the home’s kitchen and laundry room. The hot water was temporarily restored Thursday, failed again Friday and was not repaired until Sunday because the replacement pump was damaged in transit.
Relatives of some patients aren’t sure that’s true, even after meeting with staff Sunday afternoon.
“My mom hasn’t had a bath since she’s been here,” said Butch Malone, whose mother arrived at the care center Dec. 10.
Other patients have been bathed with alcohol wipes, relatives said.
No hot water? No big deal…
Read the administrators remarks about the cold water:
The facility declined to respond to allegations beyond the water problem. “The hot water doesn’t really do anything for us if we’re using microbial soaps,” Spiers said. “But yeah, we’d all like to take hot showers.”
Let’s make her take a cold shower or bath; let her go without a good washup for several days and see how she feels THEN. What a tool she is. People like her don’t belong in this business.
December 19th, 2007 at 6:09 pm
“bathed with alcohol wipes”??
Why? Oh why?
December 20th, 2007 at 8:04 am
They probably thought the wipes were the best option, sanitize wise. I think the administrator should be wiped down with cold alcohol to get a taste of that. What a bitch (sorry for language Kim) Some day she will get what goes around.
December 21st, 2007 at 9:12 pm
I still can’t get over the Administrators response. Like I said what a tool she is.:roll: