It’s hard to know exactly what happened in this nursing home, to warrant the action it got from the state. Reading this article, the place sounds like a typical home. There must be a lot more to it though.

CLEMMONS, N.C. — A nursing home where state inspectors found patient care problems can’t admit new patients and the state recommended that Medicare and Medicaid payments be cut off if the problems aren’t fixed.

Inspectors visiting Clemmons Nursing and Rehab Center for a five-day inspection said three residents failed to get proper toilet care, the call system for patients to summon emergency help was inadequate and a patient who wandered to others’ rooms wasn’t supervised.

“The documented violations indicate that conditions in the facility are found to be detrimental to the health and safety of the residents,” according to a letter sent Nov. 9 from the state Department of Health and Human Services to the 120-bed home.

Of the 79 patients in the home Nov. 5, the state said 65 received Medicare or Medicaid.

Department spokesman Jim Jones said the state will work with county officials to find beds if necessary. Nearly 400 nursing homes are licensed by the state.

Frank Littriello, who owns the home, said he has submitted a correction plan and that the home should be in compliance by the end of the month. Jones said the plan had been approved and federal payments can continue if the home passes its next inspection

“It is not a catastrophic situation,” Littriello said. “We will get through this.”

State officials have received 163 complaints about the home in the last two years, and 64 complaints were substantiated.